Bill Williams (IT): Support Site
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By Cryptolocker, a very bad Virus
Bill Williams

Edit MessageUploaded - 20 Nov 2013 17:54

Cryptolocker is a malicious piece of software being circulated by fake emails in their thousands at present.

If you get infected it locks all your files by encrypting them and then asks for a ransom for the decryption key.

Carazy thing is it wants paying in Bitcoins, which most people (including me) have no idea how they would acquire any and certainly would be unable to do anything about it if the computer is locked up.

NCA warns UK of mass CryptoLocker ransomware attacks Link


Bill Williams

Edit MessageUploaded - 20 Nov 2013 18:01

Never click on any attachment unless BOTH:
1. It is from a valid existing contact of yours
2. YOU ARE EXPECTING the attachment, or the words in the email give you no doubt that it is valid.

If in doubt do not open it send a separate email to the apparent originator asking if it is valid.


Secondly most important, make sure you have up to date backups of your data files and emails and photos etc etc.

Then if the worst happens you can wipe your computer clean and reload Windows and re install your files and emails.

The ransom will have little effect on you if you know your idata is safe elsewhere.

Revised on 20 Nov 2013

Bill Williams

Edit MessageUploaded - 21 Nov 2013 18:57

Beware this sneaky version, which I think is probably ALSO Cryptolocker.


This is FAKE:


Important System Update - requires immediate action

It's highly important to install this security update due to the new malware circulating over the net.
To complete the action please double click on the system patch KB923029 in the attachment.
The installation will run in the silent mode.
Please pay attention to this matter and inform us in case there is a problem.

Kaitlin Wise
Director of Data Services
795 7th Avenue, 32nd Floor
New York, NY 10019


Revised on 26 Nov 2013

Bill Williams

Edit MessageUploaded - 26 Nov 2013 19:36

beware of fake emails apparently from SKYPE with an attached fake voice message.

Do not click on it.

Typical example:


This is an automated email, please don't reply.

Voice Message Notification
You received a new message from Skype voicemail service.

Message Details:
Time of Call: Tue, 26 Nov 2013 18:17:49 +0300
Length of Call: 43sec

Listen to the message
in the attached file.
Lost Password · Account Settings · Help · Terms of Use · Privacy

If You Are Still Having Problems
If you're still having difficulty retrieving your Skype Name please contact a support agent via

Protect Your Password
Skype staff will NEVER ask you for your password via email. The only places you are asked for your password are when you sign in to Skype or on our website if you want to buy something or check your account. You will always sign in via a secure connection, and we ask you to ensure that the address in your browser begins exactly like this It should also show a little padlock symbol to indicate the secure connection.

Be alert to emails that request account information or urgent action. Be cautious of websites with irregular addresses or those that offer unofficial Skype downloads. Security updates and product upgrades are made available at or using the client's upgrade function.

© 2003-2013 Skype and/or Microsoft. The Skype name, associated trademarks and logos and the "S"
logo are trademarks of Skype or related entities.
Skype Communications S.a.r.l. 23-29 Rives de Clausen, L-2165 Luxembourg.


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