Bill Williams (IT): Support Site
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My apologies for emailing you directly but I couldn’t find answer to the queries below on your support forums and I couldn’t register on the site either in order to post my queries there (I’ve let the webmaster know). My queries are that I’m encountering some glitches in two of the templates within my Word 2010 installation of your toolkit – for which, thanks very much! – it looks great. I’m specially trying out the “Stage 5a”, “Stage 5b” and Stage 5c” templates using File / New where I encountered the following after successfully creating the documents via your initial macros: · Stage 5a and stage 5b: There is no button on menu commands group of the add-ins ribbon for creation of a production of submission script. (There is such a button in Stage 5c called “make Production Script). Do you think this is a glitch in the master template or in my installation of it? And how might I fix it perhaps? o I couldn’t find an icon in the Custom Toolbars group to achieve the same action either. (Maybe there isn’t supposed to be one) · Stage 5a and Stage 5b: None of the buttons in the Menu Commands group of the Add-Ins ribbon will run anything. I get a message about saying either my macros are missing or I’m encountering macro security problems even though the macros for some of these ran when I created the document. But equivalent buttons DO work in Stage 5c, and the macros in 5a and 5b do run when I invoke them manually, or via icons in the Custom Toolbars group, suggesting that macro security isn’t the problem and neither is macro existence. So I wondered if these buttons had somehow become detached from their macros. Is it obvious to you what’s going wrong here, and how I might fix it perhaps? · Stage 5b: Because there is no button to make a submission/production script, I tried running the RemoveTheMagic macro. This produced the expected black and white, newly named …x_production.doc file but the instructions were still at the front. If I ran the equivalent macro manually in Stage 5a or Stage 5c, then the instructions WERE removed correctly. Do you know how I might fix the macro’s behavior in Stage 5b perhaps? Because I can’t edit the macros I don’t have any other insights into whether the macros are misbehaving, but I did try to some of the above tests, especially of Stage 5b, on two other PCs, again installing them as templates and invoking them via File / New, and both exhibited the same problems. And I tried a random sampling of some of the other scripts and they worked fine. So might you know how I would fix the above glitches in Stage 5a and especially Stage 5b perhaps? Thanks very much for your help. I’m not actually trying to use the templates myself – my 78-year old mother is as part of an exercise on an Open University course where she has to produce a script but is given no guidance on how to do so in Word. So your templates look like an absolute boon for her. I can sometimes tidy up the scripts for Production if need be, but it’d be great if she could use your facilities fully to do so because I’m sometimes away for business and unavailable as she nears course deadlines. And, in any case, if it turned out that the macros or buttons were misbehaving, then I thought you’d want to know. Thanks for any solution pointers you might have. KL
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