Bill Williams (IT): Support Site
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Oh dear! These kind of symptoms mean that some software somewhere in your computer is faulty. It could be almost anything and is very difficult to diagnose. The fact that it is Mouse related indicates that it is probably in the Display Adaptor/Video Drivers, which for a notebook are particular to that design. Find the discs/CDs that came with the computer and look to see if there are video drivers there. Compare folder names with the name of the video chips which appears for a fraction of a second on the screen when you switch on, and may also be visible in the Device Manager under Display Adaptors. The Device Manager is reached by a right-button click on My Computer... then Properties... If you find the Video Drivers let me know. Also it may be necessary to get updated drivers off the Internet to match up with the enhanced software service packs that have been installed. Bill Revised by - Bill Williams on 17 Nov 2001 at 02:32:36
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